Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your sensitive information is never transmitted or stored in plain text.
Authentication
Secure password hashing with bcrypt, optional two-factor authentication (2FA), and SSO/SAML support for Enterprise plans.
Data Centers
SOC 2 Type II certified data centers with 24/7 monitoring, redundant infrastructure, and automatic failover capabilities.
Access Control
Role-based access control (RBAC) with 6 permission levels, tenant isolation, and granular department-level permissions.
Monitoring
Real-time security monitoring, intrusion detection systems, automated threat response, and comprehensive audit logging.
Compliance
GDPR, CCPA, SOC 2, and ISO 27001 compliant. Regular third-party security audits and penetration testing.
Infrastructure Security
Cloud Infrastructure
- Hosted on enterprise-grade cloud infrastructure with 99.9% uptime SLA
- Geographically distributed data centers for redundancy and low latency
- Automatic scaling to handle traffic spikes and maintain performance
- DDoS protection and Web Application Firewall (WAF)
Network Security
- Private network isolation for database and internal services
- IP allowlisting available for Enterprise plans
- VPN access for administrative operations
- Regular network vulnerability scans and penetration testing
Application Security
Secure Development
- Security-first development practices and code reviews
- Automated security scanning in CI/CD pipeline
- Dependency vulnerability monitoring and patching
- Regular security training for development team
Data Protection
- Multi-tenant data isolation with separate database schemas
- Input validation and sanitization to prevent injection attacks
- XSS and CSRF protection on all forms and APIs
- Secure session management with automatic timeout
Compliance & Certifications
GDPR Compliance
We are fully compliant with the General Data Protection Regulation (GDPR) for users in the European Economic Area:
- Data Processing Agreements (DPA) available upon request
- Right to access, rectify, and delete personal data
- Data portability in standard formats
- Appointed Data Protection Officer (DPO)
SOC 2 Type II
Our SOC 2 Type II audit covers the following Trust Service Criteria:
- Security of the system
- Availability of the service
- Confidentiality of information
- Privacy of personal information
Other Compliance
- CCPA: California Consumer Privacy Act compliance
- ISO 27001: Information security management certification
- HIPAA: Available for Enterprise customers handling health data
Backup & Recovery
- Automated daily backups with point-in-time recovery
- Encrypted backup storage with 30-day retention
- Disaster recovery plan tested quarterly
- RTO (Recovery Time Objective): < 4 hours
- RPO (Recovery Point Objective): < 1 hour
Incident Response
We maintain a comprehensive incident response plan:
- 24/7 security monitoring and alerting
- Dedicated incident response team
- Defined escalation procedures and communication protocols
- Post-incident analysis and remediation
- Notification of affected users within 72 hours of discovery
Employee Security
- Background checks for all employees with data access
- Mandatory security and privacy training
- Principle of least privilege for system access
- Multi-factor authentication required for internal tools
- Regular access reviews and offboarding procedures
Your Responsibilities
Security is a shared responsibility. To keep your account secure:
- Use a strong, unique password (12+ characters)
- Enable two-factor authentication (2FA)
- Don't share your credentials with anyone
- Report suspicious activity immediately
- Keep your devices and browsers up to date
- Review user permissions regularly
- Use role-based access to limit data exposure
Vulnerability Disclosure
We welcome responsible disclosure of security vulnerabilities. If you discover a security issue:
- Email us at security@kpivault.com
- Provide detailed steps to reproduce the issue
- Allow us reasonable time to address the issue before public disclosure
- We respond to all reports within 48 hours
We do not currently offer a bug bounty program but may provide recognition for significant findings.
Security Updates
We continuously improve our security posture. For security-related questions or to request our latest security documentation, contact us at security@kpivault.com.
Need More Information?
Enterprise customers can request additional security documentation including SOC 2 reports, penetration test summaries, and custom security questionnaires.
Contact Security Team